Privacy Policy

Who we are

Our website address is: https://excitingproducts.co.za.

Privacy Policy

This Privacy Policy applies to all users of our Platforms, including our Website, related mobile sites, and software applications, collectively referred to as “our Platforms,” which are used to access and purchase our products and services. The purpose of this Privacy Policy is to outline how, why, and when ExcitingProducts (Pty) Ltd uses your Personal Information in compliance with the Protection of Personal Information Act 4 of 2013 (“POPI”).

Please read this Privacy Policy together with our other terms and conditions, privacy notices, or policies that we may provide from time to time when we collect or use your Personal Information. Additionally, please pay special attention to the clauses in this Privacy Policy that appear in similar text and style (e.g., bold), which may:

Limit the risk or liability of Exciting Products or a third party;

Create risk or liability for the user;

Compel the user to indemnify Exciting Products or a third party; and/or

Serve as an acknowledgement, by the user, of a fact

We value your privacy and take the protection of Personal Information seriously. In order to provide you with excellent service when you shop with us, we may need to collect and use some of your Personal Information. This Privacy Policy explains how we handle the Personal Information we collect about you and/or receive from you. By using our Platforms, you agree to the processing of your Personal Information as described in this Privacy Policy.

In this Privacy Policy, the terms:

“Personal Information” and “process/processing” have the same meanings as set out in POPI.

“we,” “us,” or “our” refer to Exciting products.

“you” and “your” refer to every person who accesses or uses our Platforms, also referred to as a user.

“registered user(s)” refers to anyone registered on our Platforms who has provided us with a unique username and password, as well as other Personal Information, in order to order goods on our Platforms.

IF YOU ARE BELOW THE AGE OF 18

If you are below the age of 18 years, you must obtain permission from your parent or guardian before using our Platforms or providing us with your Personal Information. We may verify that your parent or guardian has given you such permission, for example, by asking you to provide us with your parent’s or guardian’s contact details so we can contact them. We may also verify that the contact details you have given us are correct and belong to a person who is actually your parent or guardian. If we are unable to verify such permission, or if a parent or guardian confirms that you do not have their permission, you may not use our Platforms.

WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS

Exciting Products processes Personal Information in a manner that is reasonable, adequate, relevant, non-excessive, and purpose-specific. To allow users to access and use our Platforms, we collect and process some Personal Information. When you become a registered user, we need to collect and process your Personal Information to provide our services to you.

When you register to use our Platforms, we may collect the following Personal Information:

Name and surname;

Email address;

Physical address;

Billing address;

Gender;

Mobile phone number;

Online identifiers;

Date of birth; and/or

Identification number.

If your Personal Information changes or you wish to amend and/or correct this Personal Information, you can do so by updating your registered user information in your account profile.You warrant that the information you have provided is accurate, current, true, and correct, and that it does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation .